Shipping Cut Off 3pm EST
Returns
We gladly except your returns. Here are a few things to keep in mind. Our products may be returned for a store credit on a gift card or your original form of payment EXCLUDING the processing fees within 30 days of original purchase, provided they are unopened and in like-new condition and not been washed or dried. Return shipping will be at the expense of the buyer. All returned goods must include a copy of the receipt, your e-mail address, shipping address, and phone number. And remember, ALL cut yardage is a final sale. Thank you for understanding!
Shipping
*We make every effort to ship orders, first in first out, contingent on product availability, as fast as possible.
Once your package is packed up in our warehouse, we then hand it off to UPS or USPS who will ship it to you according to the delivery speed you choose.
We are honored to have our military customers shop with us. As a reminder, packages sent to overseas APO or DPO addresses are required to go through a military U.S. post office before leaving the country. Only our standard shipping can deliver to overseas APO or DPO addresses. Thank you for your service!
Shipping Delays
Worldwide and domestic deliveries have been significantly affected by the Covid-19 pandemic. There have been many shortages in the number of drivers, delivery trucks, and warehouse workers needed to get your packages delivered on time. Like other carriers such as UPS, USPS, and DHL, FedEx has notified us that they are also experiencing delays that could impact delivery timing in certain areas of the U.S. Simply put, longer delivery times should be expected.
Please consider ordering early and allowing more time for deliveries to arrive. You may see some unexpected things like tracking number routes not being the most direct route to your home or multi-day delays at a UPS hub due to a local labor shortage. We sincerely apologize for the delays and confusion around these issues. We, along with our shipping partners, will continue to do everything we can to get your packages to you as quickly as we can. We ask for your patience and understanding with all of the workers who are working hard to get your order to you as quickly as possible.